Your privacy matters to us. This Privacy Policy explains exactly what personal data piso88 collects, why we collect it, how we use it, and the rights you have over your own information under Philippine law.
Six core principles that guide how piso88 handles your personal data — from the moment you register to every transaction you make.
All data transmitted between your device and piso88 is protected by 256-bit SSL/TLS encryption — the same standard used by major Philippine banks like BPI and BDO.
piso88 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
piso88 does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate the platform and comply with legal obligations.
Data collected by piso88 is used only for the specific purposes stated in this Privacy Policy. We do not repurpose your data without your knowledge or consent.
This policy tells you exactly what data we collect, who we share it with, and how long we keep it. No hidden clauses, no vague language — just clear, honest disclosure.
You have the right to access, correct, delete, and port your personal data. piso88 provides clear channels to exercise all rights granted to you under Philippine data privacy law.
piso88 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all registered players and visitors to the piso88.app website. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with the piso88 online gaming platform.
This policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, this policy also reflects internationally recognized data protection principles.
This Privacy Policy should be read together with the piso88 Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated herein by reference.
For the purposes of the Data Privacy Act of 2012, piso88 acts as the personal information controller (PIC) in respect of all personal data collected through the piso88 platform. As the PIC, piso88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently .
piso88 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15 of this policy.
Where piso88 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud hosting services — those providers act as personal information processors (PIPs) and are bound by data processing agreements that require them to process data only on piso88's documented instructions and in accordance with applicable law.
piso88 collects the following categories of personal data:
piso88 collects personal data through the following means:
piso88 processes your personal data on the following legal bases as recognized under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and platform access | Performance of a contract (your agreement to the Terms & Conditions) |
| Identity verification (KYC) | Legal obligation (anti-money laundering regulations) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interests of piso88 and protection of players |
| Regulatory reporting and compliance | Legal obligation |
| Responsible gaming monitoring | Legal obligation and legitimate interests |
| Marketing communications (opt-in only) | Consent |
| Platform analytics and improvement | Legitimate interests of piso88 |
piso88 uses the personal data we collect for the following purposes:
piso88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party providers engaged by piso88 to deliver platform services, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support software providers, and fraud detection services. All service providers are bound by data processing agreements.
piso88 may disclose personal data to Philippine regulatory authorities, law enforcement agencies, and courts where required by law, court order, or regulatory directive. This includes reporting obligations under the Anti-Money Laundering Act (AMLA) and its amendments, and compliance with directives from the Anti-Money Laundering Council (AMLC).
Player data may be shared with relevant gaming regulatory bodies in the Philippines as required for licensing compliance, audit purposes, or investigation of complaints.
In the event of a merger, acquisition, restructuring, or sale of all or part of piso88's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
piso88 may share your personal data with other third parties where you have given your explicit consent to such sharing.
piso88 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the piso88 website. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the platform to function — session management, login authentication, security tokens | Session |
| Functional | Remembers your preferences such as language, currency display, and game settings | Up to 12 months |
| Analytics | Collects anonymized data on how players use the platform to help us improve features and performance | Up to 24 months |
| Marketing | Used to deliver relevant promotional content and measure the effectiveness of campaigns (only with your consent) | Up to 12 months |
You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the piso88 platform. Withdrawing consent for analytics or marketing cookies will not affect your ability to use the core platform features.
piso88 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| KYC and identity verification documents | Duration of account plus 5 years after closure (AMLA requirement) |
| Financial transaction records | 10 years from the date of transaction (AMLA requirement) |
| Customer support communications | 3 years from the date of the last interaction |
| Marketing consent records | Until consent is withdrawn, plus 3 years |
| Technical and usage logs | Up to 12 months on active systems; up to 3 years in archives |
| Self-exclusion records | Minimum 6 years from the date of self-exclusion |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with piso88's data disposal procedures.
piso88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While piso88 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying piso88 immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by piso88:
You have the right to be informed about how your personal data is collected, used, stored, and shared. This Privacy Policy fulfills that obligation.
You have the right to request a copy of the personal data piso88 holds about you, along with information about how it is being processed. Requests will be fulfilled within 15 business days.
You have the right to request correction of any inaccurate or incomplete personal data held by piso88. You may update certain information directly through your account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to piso88's legal retention obligations under AMLA and gaming regulations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your individual circumstances warrant it.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another controller where technically feasible.
If you believe piso88 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact the piso88 Data Protection Officer using the contact details provided in Section 15. piso88 will respond to all data rights requests within 15 business days of receipt. We may need to verify your identity before processing your request.
If you are a parent or guardian and believe that a minor has registered on the piso88 platform or submitted personal data to us, please contact piso88 support immediately using the contact details in Section 15. We will investigate and take appropriate action promptly.
piso88 employs age verification procedures during registration and KYC to prevent underage access to the platform. These measures are part of our broader commitment to responsible gaming and the protection of vulnerable individuals.
In the course of operating the piso88 platform, your personal data may be transferred to and processed in countries other than the Philippines — for example, where our cloud hosting infrastructure or third-party service providers are located. Such transfers may include countries in Southeast Asia, East Asia, or other regions where our technology partners operate.
Where personal data is transferred outside the Philippines, piso88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards include contractual clauses in data processing agreements with all international service providers, requiring them to process data only in accordance with piso88's instructions and applicable Philippine data protection law.
By using the piso88 platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards outlined above.
piso88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — piso88 will notify registered players via email or in-platform notification at least seven days before the changes take effect. For non-material changes, the updated policy will be published on this page without prior notice.
Your continued use of the piso88 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised policy, you should stop using the platform and may request account closure by contacting piso88 support.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by piso88, please contact our Data Protection Officer (DPO):
When submitting a data rights request, please include your full name, registered email address, and a clear description of your request. piso88 may need to verify your identity before processing your request to ensure the security of your personal data.
If you are not satisfied with piso88's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Now that you know how piso88 protects your privacy, join hundreds of thousands of Filipino players who trust the platform for live casino, slots, poker, bingo, and PBA betting — all secured and compliant with Philippine law. Must be 21 or older to play.
By using piso88 you confirm you are 21 years of age or older and agree to the Terms & Conditions and this Privacy Policy.